Privacy Policy
1. INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT INFORMATION OF THE DATA CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how your personal data is processed when you use our website. Personal data is all data that can be used to identify you personally.
1.2 The controller for data processing on this website under the General Data Protection Regulation (GDPR) is Nordeliv. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries). You can recognize an encrypted connection by "https\://" and the lock symbol in your browser bar.
2. DATA COLLECTION WHEN VISITING OUR WEBSITE
If you use the website for purely informative purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called server log files). This is technically necessary to display the website correctly:
Visited page
Date and time of access
Amount of data transferred in bytes
Reference source
Browser and operating system used
IP address (possibly anonymized)
The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of our legitimate interest in improving stability and functionality.
3. COOKIES
We use cookies to make your visit to our website more attractive and to enable the use of certain functions. Some cookies are deleted after the browser session (session cookies), others are stored for a longer period (persistent cookies). When using cookies, IP addresses and location data are processed, among other things.
The processing takes place in accordance with Art. 6 (1) (b) and (f) GDPR.
You can configure your browser to inform you about the use of cookies and choose individually whether to accept them. However, please note that the functionality of the website may be limited if you refuse cookies.
4. CONTACT
When you contact us (e.g. via contact form or email), we collect personal data. This is used solely to respond to your inquiry.
The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR and possibly lit. b upon conclusion of a contract. The information is deleted when the inquiry has been completed.
5. CUSTOMER ACCOUNT AND ORDER PROCESSING
When creating a customer account or making a purchase, your personal data is processed in accordance with Art. 6 (1) (b) GDPR. The customer account can be deleted at any time. After order completion, the information is stored according to tax and commercial law deadlines.
6. DIRECT MARKETING
6.1 Subscription to the newsletter is done with consent and double-opt-in. You can unsubscribe from the newsletter at any time. The processing is done in accordance with art. 6 para. 1 lit. a GDPR.
6.2 We reserve the right to send offers via email to existing customers after purchase. You can object to this at any time.
7. ORDER PROCESSING
Personal data is passed on to transport and payment providers as necessary for order processing. This is done in accordance with Art. 6 para. 1 lit. b GDPR.
8. REVIEWS
We may contact you after your purchase and ask for an assessment if you have given your consent (Art. 6 para. 1 lit. a GDPR).
9. SOCIAL MEDIA
Shariff solutions are used for Facebook, Instagram and Google+, which prevents data transfer before you click the buttons. You can find more information in the privacy policies of the respective platforms.
10. ONLINE MARKETING
10.1 DoubleClick by Google and 10.2 Google AdWords Conversion Tracking are used for measuring and optimizing advertising. The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR.
11. WEB ANALYSIS
We use Google (Universal) Analytics for analysis and optimization of the user experience. We use anonymization of IP addresses. You can disable tracking with a browser plugin or opt-out cookie.
12. REMARKETING
We use Facebook Pixel and Google Remarketing for targeted advertising. This only happens with your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time.
13. YOUR RIGHTS
You have the following rights under GDPR:
Right of access (art. 15)
Right to rectification (art. 16)
Right to erasure (art. 17)
Right to restriction (art. 18)
Right to data portability (art. 20)
Right to object (Art. 21)
Right to lodge a complaint with a supervisory authority (Art. 77)
14. STORAGE PERIOD
The storage period depends on statutory obligations. After the expiry of the period, the data will be automatically deleted unless it is still necessary for the performance of the contract or there is another legal basis for storage.
